Curse

VanDamselx · Feb 20, 2007, 04:07 AM // 04:07

I have Verizon DSL and bought a Netgear router (WGR614 v. 6) because I heard its compatibility made it a worthwhile product. I've had the thing since April and until recently worked as good as any wireless router would. I started having issues about a month ago- I was getting consistent 007s and if I left my GW on for extended periods of time, the connection would just die on me, and would never reconnect unless I restarted the computer. Finally, about a week ago the thing just quit. I wasn't getting a connection from it anymore and the host computer was getting the "Limited or no connectivity" error message. I've never had a problem with GW before this, but the days leading up to its failure, I was having problems with 007. Unfortunately, I can't find the original disk because my mom is an idiot and doesn't know where she put it and the support site was less than helpful. I really don't want to have to spend another 50 bucks on a router.

Any suggestions?

Alex Weekes · Feb 20, 2007, 11:07 AM // 11:07

Have you looked over this article in our knowledge base?

Hengis · Feb 20, 2007, 11:47 AM // 11:47

I had exactly the same problems with exactly the same router.

Even after following the guidance on the Guild Wars FAQs, I continued to get disconnection errors.

In the end I gave up and bought a Linksys router.

I have had far far fewer disconnects since then, however even though the Linksys router solved the error 5/error 7 problem, the new router seems to want to reboot itself once a day LOL. At least I have gone from a dozen disconnections a day to only one :-)

VanDamselx · Feb 20, 2007, 05:22 PM // 17:22

Alex, it's has nothing to do with port 6112. The entire router just quit on me one day after experiencing problems with it for a month. The router worked fine 10 months ago and I never had any problems with it while playing Guild Wars until a month ago and then the entire thing just died. I wish it was as easy as that because my problem would have been resolved by now.

And Hengis, I had a Linksys router to begin with but then I heard people with Verizon DSL have compatibility problems, or something so I just returned it.

Dex · Feb 20, 2007, 11:43 PM // 23:43

That happens to my parents' Netgear router on occasion. What typically fixes it for them is a simple:

- Shut down the computer
- Unplug the router and wait about 10 seconds
- Plug in the router and wait about a minute
- Boot up the computer
- Check your wireless settings and make sure you're connecting to the right network

I would also try disconnecting from your network and re-connecting via the wireless connectivity control panel. You also might try connecting to another wireless network to make sure you're not having trouble with your wireless adapter instead of your router.

I don't understand why a Linksys router would have trouble with your Verizon modem any more than any other router would, but hey, routers sometimes have issues and require firmware updates as well. I personally use a Linksys router and have no problems, but then again, I don't use the WiFi to play Guild Wars...just use it for portable devices. Just about everyone I know that plays an MMO with a wireless connection has occasional disconnect problems. WiFi, while convenient, is still no improvement over good, old fashioned copper wire.

A friend of mine just switched from WiFi to a pair of these that I got him on eBay:

http://www.netgear.com/Products/Powe...ers/XE102.aspx

His connection is now much faster and 100% stable. They use the power wiring in your house to make a direct ethernet connection with your router.

VanDamselx · Feb 21, 2007, 07:13 AM // 07:13

Quote:

Originally Posted by Dex

That happens to my parents' Netgear router on occasion. What typically fixes it for them is a simple:

- Shut down the computer
- Unplug the router and wait about 10 seconds
- Plug in the router and wait about a minute
- Boot up the computer
- Check your wireless settings and make sure you're connecting to the right network

I would also try disconnecting from your network and re-connecting via the wireless connectivity control panel. You also might try connecting to another wireless network to make sure you're not having trouble with your wireless adapter instead of your router.

I don't understand why a Linksys router would have trouble with your Verizon modem any more than any other router would, but hey, routers sometimes have issues and require firmware updates as well. I personally use a Linksys router and have no problems, but then again, I don't use the WiFi to play Guild Wars...just use it for portable devices. Just about everyone I know that plays an MMO with a wireless connection has occasional disconnect problems. WiFi, while convenient, is still no improvement over good, old fashioned copper wire.

A friend of mine just switched from WiFi to a pair of these that I got him on eBay:

http://www.netgear.com/Products/Powe...ers/XE102.aspx

His connection is now much faster and 100% stable. They use the power wiring in your house to make a direct ethernet connection with your router.

Thank you for your help, I will try all this tomorrow. I already bought an ethernet cable so I can directly connect to play GW. The only reason I need WiFi now is for my Wii.

Thanks Alex and Hengis for stopping in and attempting to help.

Slomo · Feb 21, 2007, 12:13 PM // 12:13

On a quick note:

The Netgear Router (WGR614...sumfink) was a router that i've used for a long time.

But then it started acting wierdly... cutting me off... refreshing IP's in the middle of other operations... AND kicking me off GW, and that was it! It seemed that shortly after every update of Windows XP, GW and/or other sys-software it sort of... died on me... i had to reboot it, re-install routerdrivers, and THEN i might be able to connect to anything.

Argh! Not good enough. Netgear does make some nice products, but for Wireless Online Gaming they just arent stable enough in my humble inexpertly opinion.

Now i've just wired my entire apartment up with wall-to-wall LAN... no disconnection issues now. Not even error7. Well, unless GW happen to make a little poo-poo when they update/plays around with a lot of stuff on the servers, then it might, just might kick me off. But compared to Netgear Wireless... its 1:100. Yay for old-fashioned wiring!

Alex Weekes · Feb 21, 2007, 04:37 PM // 16:37

Actually, quick questions:

* What's the temperatures like currently where you live?

* Where is the router located? Does it have plenty of clear air to shed excess heat into?

* Is it anywhere where another piece of equipment might be heating it up?

I ask because I had a similar issue with a wired ADSL modem a few years ago. Turns out the things can be very sensitive to heat, and if they are subjected to too much heat after a while they will become unreliable.

aeroclown · Feb 21, 2007, 07:24 PM // 19:24

The OP should also consider and remember that WIFI Is quite condition Dependent.

The question is what is signal quality like, Do you have other wireless devices close by, Are you going through walls that contain Metal studs, is your roof Metal, and are there other Wireless routers in your area ?

all of these can cause interference and unstable linkages with WIFI. You should use an application like Net stumbler to check for other Wireless Networks in your area and ensure that you are on a different odd numbered channel.

Tarun · Feb 21, 2007, 08:31 PM // 20:31

Routers don't have drivers...

Upgrade your firmware. You should also avoid Netgear at all costs, they are truly the Wal-Mart brand of routers. The best router you can get is the Linksys WRT54GL (get it from NewEgg) with DD-WRT firmware.

You may want to check your DSL filter to see if it needs replaced.

VanDamselx · Feb 22, 2007, 12:10 AM // 00:10

Quote:

Originally Posted by Alex Weekes

Actually, quick questions:

* What's the temperatures like currently where you live?

* Where is the router located? Does it have plenty of clear air to shed excess heat into?

* Is it anywhere where another piece of equipment might be heating it up?

I ask because I had a similar issue with a wired ADSL modem a few years ago. Turns out the things can be very sensitive to heat, and if they are subjected to too much heat after a while they will become unreliable.

I live in a very small house and the room that contains the router is right next to mine. It sits on top of my desk and it has been freezing outside and the heat has obviously been on but the router isn't near a vent. I think the thing just crapped out on me.

Tarun, I believe you are right. After crappy customer service and although I don't want to, I guess I'll just save up for something better.

Alex Weekes · Feb 22, 2007, 03:27 PM // 15:27

Quote:

Originally Posted by aeroclown

The OP should also consider and remember that WIFI Is quite condition Dependent.

No kidding ... my laptop/router at home disconnects wifi when the toaster pops the toast out!

llsektorll · Feb 22, 2007, 03:38 PM // 15:38

Main reason for error7 is WiFi i used netgear router with verizon dsl previously for a year no issues at all but when i went to wifi at brothers place over the summer it was error7 upon error7...

An ethernet cable will solve your problem frankly for gaming WiFi may not be the way to go all the time.

Mournblade · Feb 22, 2007, 03:43 PM // 15:43

It depends on what frequency it's using. For example many microwave ovens will scramble a 2.4GHz signal. Many cordless phones operate on 2.4GHz as well. Your router has to fight with these things to give you good data. :P

For the record, my Netgear WPN824 works flawlessly throughout the house. (Need to test it in the back yard one of these days. lol)

Hengis · Feb 22, 2007, 04:43 PM // 16:43

One of the suggestions in the above posts was to change to using ethernet cables rather than using Wifi.

When I had one of these models of Netgear routers, I used it entirely in hard-wired mode, using top quality Cat 6 cables. I still suffered numerous disconnections, particularly error 5s.

I had already applied the fixes mentioned in the Guild Wars FAQs, but nothing helped, and as mentioned in my previous post, I eventually gave up.

I spent ages searching around the web looking for help and hints, and one thing that stood out from my searches was that almost all brands of routers have problems with various online games, but that Netgear definitely faired worse than average. Conversely, Linksys seemed to fair better than average, so that was the brand that I eventually purchased.

Since purchasing the Linksys router, my error 5 disconnections have disappeared completely and the rest of my equipment including cables etc has not been changed.

I still might eventually get round to flashing the firmware to see if it helps with the daily reboot that the router seems to give itself, but on the whole I am much happier than I ever was whilst using the Netgear one.

aeroclown · Feb 22, 2007, 04:57 PM // 16:57

Quote:

Originally Posted by Mournblade

It depends on what frequency it's using. For example many microwave ovens will scramble a 2.4GHz signal. Many cordless phones operate on 2.4GHz as well. Your router has to fight with these things to give you good data. :P

For the record, my Netgear WPN824 works flawlessly throughout the house. (Need to test it in the back yard one of these days. lol)

Absolutely, and with an influx of more and more devices running on the
2.4 ghz frequency range one has to wonder what the next series of routers will run on. I know N is still on the 2.4 ghz frequency but it seems it would be better to move out of the spectrums that these other devices are using.

As an aside Net Gear hardware is usually pretty solid in fact they moved into mimo and Pre-N quite a while before most other vendors. I had very little trouble with the Net Gear Brand when I did use it. In Fact Linksys itself was for a long time, as it was so well put, the Wal-mart brand of routers on the market, this later changed after Cisco bought the Brand.

Quote:

Originally Posted by Alex Weeks

No kidding ... my laptop/router at home disconnects wifi when the toaster pops the toast out!

haha, thats great.

My older router used to disconnect every time there was an incoming phone call and stay disconnected wirelessly until you hung up.

Quote:

Originally Posted by Hengis Stone

I still might eventually get round to flashing the firmware to see if it helps with the daily reboot that the router seems to give itself, but on the whole I am much happier than I ever was whilst using the Netgear one.

I believe this is actually a known issue, I don't think Linksys has actually done much about it either. If I am not mistaken the problem revolves around the log system. since there is limited space in the onboard rom when the unit runs out of space for the log which is also occupied by the firmware it chokes and reboots.Your firmware works much like an embed OS if it isn't entirely alike, it does require room on the rom to perform internal operations. You might try a compatible firmware like dd-wrt or open wrt, though as another easier option you might see if you can't disable all logging on the router and see if that helps resolve the issue.

Tarun · Feb 22, 2007, 05:52 PM // 17:52

Quote:

Originally Posted by booooYA

Tarun, I believe you are right. After crappy customer service and although I don't want to, I guess I'll just save up for something better.

Here's the Link on NewEgg and for DD-WRT firmware.

Tarun · Feb 22, 2007, 05:54 PM // 17:54

Quote:

Originally Posted by Mournblade

It depends on what frequency it's using. For example many microwave ovens will scramble a 2.4GHz signal. Many cordless phones operate on 2.4GHz as well. Your router has to fight with these things to give you good data.

If they are on the same operating channel. US Channel Frequencies are 1-11 for routers.

Hengis · Feb 23, 2007, 11:47 AM // 11:47

Quote:

Originally Posted by aeroclown

I believe this is actually a known issue, I don't think Linksys has actually done much about it either. If I am not mistaken the problem revolves around the log system. since there is limited space in the onboard rom when the unit runs out of space for the log which is also occupied by the firmware it chokes and reboots.Your firmware works much like an embed OS if it isn't entirely alike, it does require room on the rom to perform internal operations. You might try a compatible firmware like dd-wrt or open wrt, though as another easier option you might see if you can't disable all logging on the router and see if that helps resolve the issue.

Many thanks for this! I should have thought of this myself though do'h!

We had an industrial strength Cisco 6500 series (something like $40,000 worth of switch when it was new not so long ago) at work, that collapsed over the new year. The fault was full log files!